GENERAL MEMBERSHIP &#8211; Pre Log In Support

How Can we help?

If you need help with any of my products, you're in the right place.

I pride myself on giving YOU the highest level of customer service possible. I do ask that before sending us support email, please review the following answers to the frequently asked questions below.

I put my heart and soul into these products for you to get the maximum results. I care about you as my customer. If there is anything you think myself or my team can do better, please don't hesitate to let us know. We are here to serve you,

Frequently Asked 'Pre-Log in' Questions

I ordered a product but I can’t find my log in information, can you help me?

Please go to the Members Login Page. You can enter in your email address and click the “Send Password” button and you should be emailed your password right away automatically.

Also, if you just purchased a product, sometimes it can take up to 10-15 minutes for the system to update and register that product. So before you submit a support ticket please make sure you have waited at least that time.

If that doesn’t fix your question, please submit a support ticket to support@tanyaaliza.com.

How to a get my purchase invoice or product delivery email?

Search your inbox for the following email address: support@tanyaaliza.com, blog@tanyaaliza.com or branding@tanyaaliza.com

Check your spam folder as sometimes messages can get stuck in there. If the message is not in your inbox or spam folder, please contact support and we will get you taken care of quickly.

Support Email: support@tanyaaliza.com

What are your support hours?

Customer service is our number one priority! We want you to be delighted with the support you need. Our support desk is being constantly monitored Monday thru Friday from 9am to 5pm Eastern Standard Time.

We do monitor incoming support tickets on Saturdays however the response time will vary and it is possible you may not have an answer until the following Monday.

Still Have Questions? Contact Our Customer Support Team

If you're still needing assistance, we are here to help!

If you weren't able to find your answer in the FAQ's above, simply submit a support ticket by sending an email to support@tanyaaliza.com and we will get you taken care.

PLEASE NOTE: Our typical support response time is about 1-2 hours during business hours. Almost always we will respond quicker, but just in case please understand if we don't get back to you right away its not that we are not trying. I care about you and I care that you get the most from my products and you have my assurance that I take my support and customer service seriously. I appreciate you and your business.

Tanya Aliza Programs